Operating & Regulatory Policy
Scheduled Service Only
Zero-Tolerance Safety Policy
All trips must be booked through approved dispatch channels. Submitting a transportation request does not constitute a confirmed reservation until written confirmation is issued.
Strict zero-tolerance policies are enforced regarding drug and alcohol use while operating a vehicle. Immediate suspension occurs upon any safety compliance query.
Refusal or Termination of Service
Accessibility Commitments
Service may be refused or terminated (when permitted by law) in any situation creating an immediate safety risk, illegal behavior, or passenger disruption.
Limazon provides accessible vehicle options and accommodation support for passengers requiring special assistance upon advance notification.
Financial Terms & Data Protection
Cancellation Policy
Payment Processing
Privacy Guarantee
Cancellations must be submitted within established grace windows prior to scheduled pickup to avoid standard fare surcharges.
All transactions are processed through encrypted, PCI-compliant payment gateways. Cashless executive billing guarantees complete transparency.
Privacy & Information Handling: Limazon does not sell customer personal information under any circumstances.
Direct Support & Regulatory Contacts
Company Contact Information: Phone: [Enter Business Phone] | Email: [Enter Business Email]
Complaints & Regulatory Contacts
For transportation-related complaints involving the City of Dallas, customers may contact Dallas 311 or call 214-670-3111.
Limazon Transportation does not discriminate based on race, color, national origin, religion, disability, gender, sexual orientation, age, or any other protected characteristic.
Policies may be updated at any time to comply with changes in local, state, or federal regulations, airport rules, or operational requirements. The most current version will always be posted on the official Limazon Transportation website.

