Side angle of a jet-black luxury Cadillac Escalade ESV SUV with tinted windows parked at a private tarmac at sunset.
Side angle of a jet-black luxury Cadillac Escalade ESV SUV with tinted windows parked at a private tarmac at sunset.
Limazon Transportation

Operating, Safety & Service Policy

Limazon provides private, pre-arranged chauffeured transportation throughout Dallas, Fort Worth, and the greater DFW Metroplex. Our commitment is to service that is safe, professional, comfortable, dependable, and respectful.

Our Core Principles

Our Standards

Safety First

Professional Service

Reliable Transportation

Clean & Comfortable

We prioritize safe driving practices and adhere to all transportation requirements, ensuring passenger security above all.

Our chauffeurs are trained to provide courteous, discreet, and highly professional service from pickup to drop-off.

We meticulously coordinate reservations, pickup times, and destinations for a consistently dependable experience.

Vehicles are maintained with rigorous attention to cleanliness, comfort, and professional presentation for every journey.

Compliance & Trust

Regulatory & License Transparency

Limazon is committed to maintaining all necessary operating authority, permits, insurance, and other credentials required for our services.

Current Status

Important Note

City of Dallas — Chapter 47A Operating Authority: Pending / In Process

Pending / In Process does not mean issued or active. Any license, permit, or airport authorization currently being processed will be identified as pending until officially issued and verified. Limazon Transportation will update its website when applicable credentials become active.

DFW International Airport — Ground Transportation Authorization: Pending / In Process

Dallas Love Field — Commercial Transportation Requirements: Pending / In Process

Other DFW Cities — Local Requirements: As Applicable

Professional Standards

Chauffeur Conduct & Safety

Chauffeur Standards

Prohibited Conduct

Our chauffeurs are expected to maintain appropriate licenses and certifications, adhering to all traffic regulations and safety protocols at all times.

For everyone's safety, Limazon maintains strict policies regarding chauffeur conduct:

• Chauffeurs may not drive while impaired by alcohol or any substance. • Illegal drug use or distribution is strictly prohibited. • Violence, harassment, or any form of disrespectful conduct is unacceptable.

Vehicles with any safety or mechanical concerns are immediately removed from service until properly addressed, ensuring passenger security and comfort.

Seamless Journeys

Airport Transportation & Service Principles

Airport Transportation

Respect & Accessibility

Limazon provides reliable pre-arranged transportation to and from DFW International Airport and Dallas Love Field. All airport services are subject to applicable airport rules and regulations, ensuring smooth and compliant transfers for our clients.

We are committed to providing respectful, accessible, and equal service to all our clients. Our goal is to ensure a welcoming and inclusive experience for everyone, without discrimination.

Your Information & Belongings

Privacy & Lost Property

Customer information is used solely for service provision and is never sold to third parties. Your data privacy is paramount to us.

If an item is left in one of our vehicles, we will make every reasonable effort to return it to its rightful owner. Please contact us as soon as possible.

Important Details

Cancellation & Payment Policy

Cancellation Terms

Payments 💳

• Cancellations made more than 24 hours before pickup will receive a full refund. • Cancellations within 24 hours may incur a partial charge or no refund at all. • No-shows at the pickup location are non-refundable.

We accept major credit cards and other secure payment methods. Full payment details are provided upon reservation confirmation.

Your Feedback Matters

Questions, Complaints & Regulatory Concerns

We welcome customer feedback to continuously improve our services. For any questions or complaints, please reach out to us directly.

Official Complaints

Contact Limazon Transportation

For complaints or to report a violation, customers may also contact the City of Dallas at 311 or (214) 670-3111.

Phone: (945) 444-8383 Email: rk@limazon.net

For additional information, please see our Full Operating, Safety & Service Policy.