

Operating & Regulatory Policy
Licensing & Authorities
Scheduled Service & Accessibility
Zero-Tolerance Safety Policy
All transportation must be arranged in advance; submitting a reservation request does not guarantee service until confirmed. Reasonable accessibility accommodations are evaluated and arranged upon request, subject to vehicle capability.
Limazon strictly enforces zero-tolerance rules regarding drug or alcohol use by chauffeurs. Service may be refused or terminated immediately for passenger intoxication, abusive conduct, or actions compromising safety or damaging vehicles.
Payments, Cancellations & Privacy
24 Hours Prior
Within 24 Hours
Data Protection
Cancellations submitted more than 24 hours prior to scheduled pickup time are eligible for a full refund, subject to standard reservation terms.
Cancellations inside 24 hours of pickup incur partial charges according to vehicle classification. Passenger no-shows remain non-refundable.
Customer information is processed securely for trip coordination, billing, and required regulatory compliance. Limazon does not sell personal data.
City of Dallas Complaints
Company Contact & Oversight
To file a regulatory complaint regarding transportation-for-hire services operating within Dallas municipal jurisdiction, citizens may contact Dallas 311 directly or call 214-670-3111.
For dispatch inquiries, service clarification, or policy assistance, reach out directly to our corporate administration team before your travel window.
Limazon Transportation maintains a zero-tolerance non-discrimination policy, ensuring equal service access without regard to race, color, national origin, religion, gender, or disability. Operating guidelines are updated continuously to reflect revised municipal codes, airport authorities, and federal safety mandates.

