

Limazon Transportation — Service & Safety Standards
Clear standards ensuring safety, transparency, and seamless execution for every journey across DFW.
Booking Made Simple
Safety First Policy
Payments & Cancellations
Our Commitment
All rides must be scheduled through approved channels. A request becomes a confirmed reservation only after Limazon verifies availability and sends official confirmation.
We enforce a strict zero‑tolerance policy for drug use, alcohol use while driving, unsafe behavior, or harassment. Service may be declined or ended if any situation creates a safety risk.
24+ hours before pickup: Full refund. Within 24 hours: Partial or no refund. No-show: Non-refundable. All payments are processed securely, and customer info is never sold.
Limazon Transportation does not discriminate based on any protected characteristic. Policies may be updated as regulations change; the latest version will always appear on our website.
Contact Us & City Compliance
Contact Dispatch & Support
City of Dallas Regulatory Info
For dispatch inquiries, active booking support, or custom itinerary coordination, contact our customer support team directly by phone or email.
Limazon operates in full compliance with municipal ground transportation requirements across the entire DFW Metroplex, including Dallas 311 standards.
Phone: Reach out via our standard dispatch line Email: Support@limazon.com
For City of Dallas transportation complaints, contact Dallas 311 or call 214‑670‑3111.

